Golden Mariner Houseboat

Terms and Conditions

The client who signifies their acceptance of a booking does so on behalf of themselves and persons under their authority, which means that all are bound by these terms and conditions of the Golden Mariner Syndicate.

Bookings

• All bookings to be made through the Golden Mariner Syndicate booking office at 48 Midlothian Avenue, Eastlea, Harare. Administrator can also be contacted on +263774 295 652(call/whatspp); landline +263 8644 078 005; email This email address is being protected from spambots. You need JavaScript enabled to view it. .
• Charter fees can be banked or paid in cash at the Golden Mariner Syndicate booking office.

Banking details are as follows:

Name:       Syndicate Golden Mariner

Bank:         NMB

Branch:     Borrowdale

Account No: 260 097 903

Booking Conditions

• A provisional booking will be held for up to 7 working days awaiting confirmation and receipt of a minimum of 30% deposit. If the deposit is not received within this period the booking will be cancelled.
• The balance of the total charter amount must be paid no later than 45 days prior to the date of departure.
• Should payment not be received by this time the booking is treated as having been cancelled
• Bookings within 45 days of departure date must be accompanied by full fee
• Cancellation charges will apply as follows:

Cancellation charges:

• No refunds are given for no shows or where a person leaves a charter before its scheduled end.

GENERAL CONDITIONS

a.    The client agrees that he/she will at all times comply with the Golden Mariner Syndicate’s requirements in regard to his/her conduct, and he/she will not in any way interfere with the operation of the houseboat and tender boats by the Captain. The client and his/her party shall abide by Captain’s advice in all respects and refer to him as he is in charge of the houseboat and her tenders at all times.

b.    When the client is travelling with persons under his/her authority, he/she warrants that he/she is authorised to bind every member to the terms of the contract.

c.    The client agrees that swimming, walking or use of the houseboat/tender boats is at all times at the passengers own risk, and is aware of and accept the risks of the activities and events of the charter including inter alias contact with wildlife, fishing, boating and swimming. The Golden Mariner Syndicate cannot be held responsible for any consequences of engaging in any of these activities.

d.    The Golden Mariner Syndicate herby waive any claims against the syndicate in respect of death or bodily injuries sustained by the clients travelling on the houseboat. The client thus agrees that the syndicate is not liable to compensate any of the passengers for any loss or damage of property sustained whilst travelling, embarking or disembarking from the Golden Mariner Houseboat or tender boats.

e.    The Golden Mariner reserves the right to refuse to accept or retain any person on a charter at any given time should such persons physical or mental health and condition or general attitude and deportment impede the operation of the houseboat or the welfare and enjoyment of the other passengers.

f.    The client agrees to be liable for all costs associated with the replacement or repair to any equipment or fittings lost or damaged due to the negligence his/her or his/her passenger’s behalf.

g.    The client hereby waive and abandon any claims against the Golden Mariner Syndicate, in respect of delays in returning to Kariba and/or onward or connecting transfers due to bad weather on the lake and any other reasonable cause for late arrival.

h.    On payment of the charter, the client accepts and agrees to the terms and conditions set by the Golden Mariner Syndicate.

i.    The syndicate reserves the right to amend the price of the charter and/or charge a surcharge on top of rates quoted and/or monies already received.

Note: Whilst every effort is made to ensure the highest standard of maintenance of the houseboat and tender boats, breakdowns or delays could occur which are beyond the control of the Golden Mariner Syndicate. Such problems will be rectified as soon as humanly possible under the prevailing conditions.